Multiple schedules with their own escalation policies for a single service

#1

We have a service for which we want to have two schedules:

  1. Nightly schedule
  2. Daytime schedule

For both the schedules, the escalation policies are different as well and the people participating in those schedules are also somewhat different
Is it possible to have this with a single service?

Thanks for your answer!

#2

ah, I tried the “Add Another Layer” feature and it does most of the things I was looking for.

#3

Hi there, thanks for reaching out!

Yes adding layers is definitely one solution here.

Is there anything else we can help with?

Nick